1. Vacation Package Details & Costs (Applies to items marked **) ** Standard “Essentials” Package (~$1,800 Value): Includes your choice of a 7-Night Resort Condo Stay, a 3-5 Night Cruise, or a 4-Night Hotel Stay. (Accommodation only). Traveler Responsibility: A refundable reservation deposit ($150) is required to book. Traveler is responsible for government taxes and carrier fees (starting at approx. $145–$249 depending on destination/package) and transportation to the departure point. ** Premier “Premium Airfare” Package (~$2,600 Value): Includes all options in the Essentials package, upgraded to include Airfare Assistance ($500 Credit or Roundtrip Vegas Flights). Traveler Responsibility: A refundable reservation deposit ($100) is required to book. Traveler is responsible for government taxes and carrier fees (starting at approx. $138–$249 per person). Airfare credit applies to base fare; taxes on flights are extra.
2. Reward Eligibility & Timelines (Administrative Deadlines) Every Raynora solar installation is eligible for a vacation reward. To ensure administrative validation, the following deadlines apply: • The 3-Day Bonus: To receive the Standard Essentials Package at no cost, your solar agreement must be finalized within 3 business days of the final proposal issued. If a design revision is requested, the 3-day window resets upon the delivery of the updated proposal. • Premier Upgrade Deadline: The $89 Premier Track fee must be paid prior to signing your solar agreement. Once a contract is executed, the project track is finalized. We cannot process Premier upgrades or airfare packages once the solar agreement is in effect. • Stipend Policy: Hotel stipends ($100 Attendance / $50 Usage) are “Early-Action” incentives. They are issued once per household and only apply to the initial consultation. Upgrades purchased after the first meeting but before signing remain eligible for the Premier Vacation reward.
3. Premier Fee & Project Scope Non-Refundable Policy: The $89 Premier Track fee is a non-refundable Administrative & Design fee. This fee covers the custom project modeling, engineering site-prep, and incentive processing costs. It is not refundable regardless of project status, cancellation, or financing outcomes. • One-to-One Redemption: Rewards are limited to one claim per system installed. Additional properties require a separate Premier booking/fee. • Rescheduling Policy: You are allowed one (1) complimentary reschedule. Missed appointments or a second reschedule request result in forfeiture of the appointment and fee.
4. Installation Bonus Terms All Vacation Certificates are “Installation Bonuses” and are conditional upon the successful installation and activation (PTO) of a solar system. Rewards are not issued for canceled projects. Registration must occur within 6 months of the issue date. Reservations require at least 30 days advance notice. (See certificate for full blackout dates and booking rules).
5. Referral Program Policies Referral rewards are strictly conditional upon the referred homeowner purchasing and completing a solar installation (PTO). • Standard Track: Earns a $250 Hotel Gift Card per installed referral. • Premier Track: Earns the Standard “Essentials” Certificate (~$1,800 Value) per installed referral. Referrer must hold active Premier Status (paid fee) at the time of referral submission. (Rewards are issued following the successful installation/PTO of the referred system. Self-referrals or existing leads are not eligible. Limited to 8 referrals per year).