PRIVACY POLICY FOR RAYNORA.COM
Last Updated: January 1, 2025
Raynora (referred to as “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit www.raynora.com (the “Site”) and when you use our solar sales and installation services. By accessing or using the Site, you agree to this Privacy Policy. If you do not agree, please discontinue your use of the Site.
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INFORMATION WE COLLECT
We may collect personal information such as your name, email address, phone number, and mailing address when you fill out forms, request a quote, or contact us. We may also collect details about your property (for example, roof type or utility bills) to provide solar installation quotes. In addition, we may automatically gather non-personal information like IP addresses, browser types, operating systems, referring URLs, and dates/times of access via cookies and other tracking technologies. -
HOW WE USE YOUR INFORMATION
We use your information to process inquiries, provide quotes, schedule installations, and communicate about your solar projects. We also use it to respond to requests, send administrative notices, and send marketing communications if you opt in. Furthermore, we analyze site usage to improve our products, services, and user experience, and to comply with legal obligations or protect our rights, property, or safety. -
HOW WE SHARE YOUR INFORMATION
We may share your information with third-party service providers who help operate our Site and deliver services; these providers are obligated to protect it and use it only for the tasks we specify. If we undergo a merger, acquisition, or sale of assets, your information may be transferred. We may disclose information if required by law or when necessary to protect our rights or enforce our Terms and Conditions. We may also share information for other purposes disclosed when it was collected or with your explicit consent. -
DATA RETENTION
We keep your personal information as long as necessary to fulfill the purposes for which it was collected and to meet legal requirements. We may retain non-personal information indefinitely. -
SECURITY MEASURES
We employ reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage method is fully secure. -
YOUR RIGHTS AND CHOICES
Depending on your jurisdiction, you may have the right to access, correct, or delete your information, or object to or restrict its processing. You may also have the right to request a copy of your data and opt out of marketing messages at any time. To exercise these rights, contact us at we@raynora.com. -
THIRD-PARTY LINKS
Our Site may include links to third-party websites or applications. We do not control these parties and are not responsible for their privacy practices. We encourage you to review their privacy policies. -
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13 (or the relevant minimum age in your jurisdiction). If you believe we have collected a child’s information, please contact us so we can remove it. -
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last Updated” date indicates the most recent revisions. We encourage you to review this policy periodically. -
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at we@raynora.com.
Disclaimer: This Privacy Policy is for informational purposes only and may not include all legal requirements for your jurisdiction. Consult an attorney to ensure compliance with applicable laws and regulations.